Reverse Logistics and Returns
Comprehensive management of returns, recycling and product recovery. Turn your reverse logistics into a competitive advantage.
Reverse logistics is essential for e-commerce and the circular economy. We manage the entire returns flow, from pickup to stock reintegration, repair, recycling or final disposal. Our solutions help you recover value and comply with sustainability regulations.
Service features
Returns Management
Pickup, inspection and classification of returned products
Refurbishment
Repair and repackaging for second commercial life
Responsible Recycling
Waste management in compliance with environmental regulations
Returns Portal
Self-service platform for your customers to manage their returns
Regulatory Compliance
Management of WEEE, packaging and waste according to current legislation
Benefits
How it works
Request a quote
Tell us your transport need. We respond with a tailored proposal in under 24h.
Planning & documentation
We coordinate all procedures, permits and documentation required for your shipment.
Collection & delivery
We execute the service with real-time tracking, notifying you at every milestone.
+30
years of experience
+150k
customs clearances/year
+120
countries served
+80
own vehicles
OEA / AEO
Authorized Economic Operator (AEO)
ISO 9001
ISO 9001 Certification
GDP
GDP Certification — Good Distribution Practice
Frequently asked questions
What types of products do you handle in reverse logistics?
We manage e-commerce returns (fashion, electronics, home), defective products, recalls, leased/rented equipment, returnable pallets and packaging, and waste electrical and electronic equipment (WEEE).
How does the e-commerce return process work?
The customer requests the return on your website or our portal. They receive a prepaid label and choose pickup or drop-off point. We inspect, classify and inform you to decide: restock, repair, liquidate or recycle.
Can you manage products for recycling or destruction?
Yes, we work with authorized managers for certified recycling and destruction of products. We issue destruction certificates for regulatory compliance and brand protection. We guarantee complete traceability of the process.
Industries we serve
E-commerce
E-commerce demands agility, precision and the ability to scale quickly. We offer comprehensive fulfillment solutions that allow you to focus on selling while we manage all logistics operations.
Retail
Modern retail demands agile logistics that connects central warehouses, physical stores and digital channels. We offer solutions that guarantee product availability and impeccable customer experience.
Technology
Technology products require specialized handling due to their high value and sensitivity. We offer white glove service with installation, special packaging and guaranteed chain of custody.
Fashion
Fashion moves at the pace of trends and seasons. We understand that timing is crucial and offer logistics solutions that ensure your collections reach stores and customers on time.
Need a quote?
Request your quote with no obligation and we'll respond within 24h